About Us
Our Story?
Depicting your imagination into reality is our passion
Founded in 2010 as a US-based patch manufacturer, The Patchio emerged as one of the leading creative patch makers in the UK, demonstrating meticulous crafting skills that turn your imagination and creativity into reality.
Over the years, numerous brands from the USA, UK, Canada, and Europe have partnered with us to create customised patches. And guess what? They created an impact in their respective domains with our innovative creations.
Having served over 75k+ customers worldwide, our team takes pride in what we do. That’s why we do it with passion so that your brand can unlock and create opportunities to enhance recognition and awareness. Apart from brands, we have created patches for individuals and communities looking to create their own fashion statement and spread uniqueness. Below are a few samples of our creative and skillful depictions:
99.7%
Customer Satisfaction
12x
Revenue Growth
Our Vision
To become the one-stop solution for custom patches, apparel, and promotional items in the UK. We want to be renowned for our commitment to elevating the brands and businesses of our clients and stakeholders and expand worldwide setting the benchmark for excellence and innovation in our industry.
Our Mission
Committed to unparalleled quality and creative innovation, our aim is to become the No. 1 provider of customised patches and promotional merchandise in the world. We seek long-lasting partnerships with brands and individuals based on trust, integrity, and the relentless pursuit of excellence, helping businesses thrive and expand in an ever-evolving business climate.
Our Ordering Process:
Send us your design.
Please send us your design, requirements, and budget so we can get a quote from you.
Get Virtual Proof
Once we agree on the quote, we will send you a digital sample to see whether you are delighted.
Production
After getting your approval and satisfaction, we will proceed with the final production.
Shipping
Get your order delivered to you within the agreed-upon time frame.
Our Quality Control Process:
At The Patchio, we maintain top-notch quality control by following the steps mentioned below:
Step #1: Design Approval
We carefully review the designs with our clients and make sure that they are satisfied with the finishing and detailing of the product.
Step #2: Material Selection:
We choose high-quality materials when creating innovative, artistic, and creative patches that capture your imagination. Rest assured that quality won’t be compromised at any cost.
Step #3: Production Oversight:
We monitor every stage of production very closely, from designing to material selection, crafting, and finishing, ensuring high quality and durability.
Step #4: Inspection and testing:
After finishing a piece or batch, our quality assurance team thoroughly inspects it for defects and conducts various durability tests.
Step #5: Packaging and Shipping:
After finalising your order, we then safely package it, making sure that it remains secure and is shipped to you within the time frame we mutually decided on thanks to our delivery partners, which include FedEx, DHL, and USPS.
Step #6: Customer Feedback:
Your feedback is valuable to us. Making sure you are fully satisfied with our product is what we strive for. We will definitely implement your suggestions and feedback for continuous improvement.
Our Manufacturing Process
With over 587 machines and a collaborative team, we work tirelessly to ensure effective and efficient production quality. Our team works day in and day out with passion to make sure the innovation you want matches the quality that we are known for!
150K+
Patches Delivered
95%
Customer Satisfaction Rate
60+
Innovative Designs
